Bitcoin Exchange Coinbase has made an announcement that it is currently experiencing growth in its customer support team and would continue to nurture this in order to provide better support to their increasing customers. The Bitcoin Exchange Coinbase has declared that it would add about 16 times more customer support agents to provide supports for clienteles by the end of 2018 just like they did at the beginning of 2017. More so, the exchange added that it would commence providing phone support for customers 24 hours daily.
Bitcoin Exchange Coinbase made this announcement on Twitter:
“The need for additional customer support comes as a result of the huge influx of new users – up to 125,000 per day.”
Increasing Bitcoin Adoption
Based on pots from CNBC, as Bitcoin and other cryptocurrencies continue their virtuous adoption cycles and awareness among the general public increases, there is an increasing need for increasingly easy to use exchanges.
With increasing numbers of investors coming into the market, the short term price for Bitcoin and other cryptocurrencies will likely continue to increase. These new investors are largely unaware of the technology behind cryptocurrencies and therefore will require additional support.
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