Cryptona values user privacy and, as a Data Controller, places a high priority on employing strict measures and novel security algorithms to protect user data.
- Data Controller: This is the legal entity that defines the purpose and means of collecting personal data. In this case, Cryptona is considered Data Controller.
- Personal Data: This is any information associated with a user, including names, addresses, messages, IP information, and more.
- Data Processor: This is the entity that handles Personal Data processing on behalf of the Data Controller.
- Personal Data Handling: This is the process of collecting, recording, storing, recovering, blending, deleting, and destructing Personal Data.
Why Do We Collect Personal Data?
As a Data Controller, Cryptona collects user data for various purposes, including but not limited to:
- Providing services tailored to your needs
- Enhancing your positive user experience
- Ensuring the smooth running of the website
- Meeting our marketing goals
- Communicating better with clients
- Offering enhanced security measures
- Improving website performance
- Other purposes
What Information Do We Collect?
Cryptona collects both Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII) to meet its business obligations:
- Personally Identifiable Information is any information that can lead to the identification of a living individual, including names, contact data, driving license, financial data, and more. There are two types of personally identifiable information: sensitive and non-sensitive personally identifiable information. Sensitive data may include your full name, driver’s license, medical records, and financial information, while non-sensitive information may include your date of birth and zip code.
- Non-Personally Identifiable Information is any information that may include generic data and logs, including demographic data (age, ethnic origin, gender), IP address, and other technical data. In other words, non-personally identifiable information is anonymous and cannot be used to trace a user’s identity.
How Do We Collect Personal Data?
There are various means we employ to collect and process personal data. Some of the main ways to collect your data include:
- Information that you consensually provide to us when you sign up for services or promotional materials
- Information exchanged during personal correspondence after you’ve filled out the contact form on the website
- Information regarding your use of our website, which includes the use of Google Analytics and other services
What Are Our Legal Grounds as a Data Controller?
The Cryptona platform uses and processes personal data to fulfil its marketing obligations and partnership agreements and to provide a better user experience to you. We collect and transfer data only for legitimate purposes. That said, we have no control over data shared with third parties or online. You are obliged to secure your data and familiarise yourself with the privacy policies of third-party websites you decide to visit.
Note that we also use and share personal data for analytical reasons. Rest assured we will never share data for business or commercial purposes without your consent. For more information, check the What Are Cookies? section below.
How Do You Keep My Data Safe?
We at Cryptona aim to protect your data. Access to your data is restricted, and all staff members are bound to confidentiality. Note that Cryptona does not hold your personal data; if you decide to subscribe to our services, we will send you to a third-party partner that will handle your data. You should always assume some risk and take some responsibility for protecting your data.
In case, however, any law enforcement provides legitimate reasons to request personal data, we will disclose such data to assist any investigation. Cryptona’s team do not support any illegal activities and always complies with local rules and regulations.
What Are Cookies?
Cookies are used by many online platforms and businesses. They are defined as tiny text files that contain information from a website stored on your browser. Such information is stored on your device to recognize you for future online sessions. It cannot cause harm to your device.
To improve our website’s performance, some of the cookies we use include:
- Strictly necessary cookies: They are used to perform basic website functions.
- Functional cookies: They allow the website to remember your preferences.
- Targeting cookies: They are based on your web behaviour, allowing companies to display ads.
- Analytical cookies: They are used for statistical purposes and to track web performance.
- Session cookies: They last for a single session and disappear when a session ends.
- Thrid-party cookies: They are usually set by a third-party website or our affiliate partners.
- Google Analytics: Cryptona uses Google Analytics to assess the quality and efficiency of our website. Note that although we have a data processing agreement in place with Google, Google will not use any Personal Data for its own purposes.
If you are concerned about cookies, do not forget that you can always manage cookies through your browser settings. You can even decide to deactivate or delete cookies, which, however, may affect your user experience.
Read more on how to manage cookies on some of the world’s most common web browsers:
- For the Chrome web program, visit: https://support.google.com/accounts/answer/32050
- For the Internet Explorer web program, visit: https://support.microsoft.com/kb/278835
- For the Firefox web program, visit: https://support.mozilla.org/en-US/kb/eradicate
- For the Safari web program, visit: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
What Are Your Rights?
We at Cryptona value your user rights, especially when it comes to user privacy. You can exercise the following rights:
- Right to subject access
- Right to revision/correction
- Reight of erasure/deletion
- Right to restrict processing
- Right to data transmission/portability
- Right to raise a protest
- Right to withdrawal
For more information about your rights and responsibilities, contact our third-party partners or us directly.
Cryptona is not intended for use by minors. Anyone under the age of 18 will be denied services. It’s your obligation to provide accurate details and be responsible for your own data. We advise parents to closely monitor their children’s online activities. If you become aware of children using our services, let us know immediately, and we will take the necessary measures.
Furthermore, we do not support any illegal activities. If we suspect any suspicious behaviour, we may suspend your account. You shall waive your user data rights. If necessary, we may reveal your data to the relevant law enforcement services.
Be aware there may be a slight delay in responding. That said, despite the large number of queries we receive daily, we will get back to you as soon as possible.